At Travel & Cruise Castlemaine, we believe travel is deeply personal – no two travellers are the same, and every journey deserves the right care and attention.
While we’ve moved away from a traditional shopfront, our commitment to exceptional service remains exactly the same. We’re simply making it easier for you – available when and where it suits you best. Whether by phone, email or video chat, you’ll still receive the same friendly, professional support from the team you know and trust.
From round-the-world adventures to a weekend getaway, a theatre ticket in London or a cruise through the Mediterranean – no trip is too big or too small. We take the time to understand what’s best for you, exploring every option and often uncovering ideas you might not have considered.
We can also help with:
- Car hire
- Travel insurance
- Visa advice and arrangements
- Travel cards
Our team is passionate about creating stress-free travel experiences that truly fit your needs. And with recognition as
Finalists in the 2022 NTIA Awards for Best Retail Travel Agency, you can be confident you’re in experienced hands.
Wherever you’re dreaming of going next, we’d love to help make it happen – with the same personal service, just in a more flexible and modern way.
Meet Fiona Oliver
Owner and Manager, Travel & Cruise Castlemaine
Fiona Oliver is the proud Owner and Manager of Travel & Cruise Castlemaine. Her journey in the travel industry began in 2013, and through dedication and hard work, she worked her way up to owning her own agency. Fiona takes immense pride in this accomplishment, especially after being recognised in the 2022 NTIA awards. She describes this recognition as her proudest moment, stating, “A small country agency that made it to the top 5 in the country is a great achievement.”
In addition to her professional achievements, Fiona is a devoted mother to three adult children and is supported by her husband, Steven. She enjoys sharing travel stories and is passionate about creating more than just trips for her clients. Fiona believes in crafting tailored journeys that inspire, connect and enrich each traveller. From seamless getaways to once-in-a-lifetime adventures, she is committed to making every travel experience personal, professional and unforgettable.
Travel Experience: Fiona’s extensive travel experience includes exploring Europe with her family, where they visited countries such as Italy, Germany, France, England and Singapore during an extended family holiday. Her personal travels have also taken her to diverse destinations like Utah, Hong Kong, Europe River Cruising, the United Kingdom, Scotland, Wales, Thailand, China and many more. Fiona always considers the perspective of those who may not have had the opportunity to experience international travel, ensuring her approach is inclusive and thoughtful.
Highlights and Favourite Destinations: Among Fiona’s travel highlights is her journey through the Scottish Highlands. She recalls the awe-inspiring beauty of the hills and towns, each steeped in rich history and charm. Fiona notes the allure of the region, remarking on the irresistible appeal of a good Scottish accent and the stunning landscapes she encountered.
Meet Heather Rice
Travel Consultant, Travel & Cruise Castlemaine
Heather joined Travel & Cruise Castlemaine as a travel consultant in 2016. With a genuine passion for travel, Heather delights in sending clients on their special journeys and helping them create unforgettable memories. She finds great satisfaction in assisting customers with organising their trips and loves hearing about their adventures when they return. Heather values all feedback, believing that learning from others’ experiences enhances her ability to help future travellers. She acknowledges that travel is rarely straightforward and enjoys overcoming the challenges that come with each journey.
Travel Experience: Heather is an enthusiastic traveller, always keen to immerse herself in the culture and excitement of new destinations. Her travel history is extensive, particularly when it comes to cruising. She has sailed throughout the Americas, exploring both the Atlantic and Pacific coasts, including remarkable journeys in Alaska. Heather has also crossed the Pacific Ocean and explored the stunning landscapes around New Zealand.
Highlights and Favourite Destinations: Among Heather’s many travel experiences, cruising through the Panama Canal stands out as a highlight. This voyage offered her a fascinating perspective on the canal’s construction, maintenance and the intricate system of locks and lakes. In addition to her cruising adventures, Heather holds a special affection for Canada, having visited four times and experienced its diverse wonders on each occasion.